Privacy Policy

1. Information We Collect

When you purchase or create an account with The Paalav Studio, we collect necessary personal details such as your full name, shipping destination, phone number for courier coordination, and email address for order notifications.

2. How Your Information is Utilized

Your data is exclusively utilized for:

• Fulfilling and tracking your orders with our logistics partner (Delhivery).
• Generating GST-compliant tax invoices via Zoho Books in accordance with the CGST Act 2017.
• Communicating order status, shipping notifications, and client support responses.

3. Payment Security & Integrity

We do not store your credit card numbers, debit card pins, or UPI passwords on our servers. All digital transactions are handled directly through accredited, PCI-DSS compliant payment gateways (such as Razorpay).

4. Client Rights & Data Retention

You maintain the full right to review, update, or request the deletion of your account records. To exercise these rights or request data erasure, simply write to our Data Protection Officer at support@thepaalavstudio.com.